Terms and Conditions
Conditions of Use
You must read, agree with and accept all of the terms and conditions provided by traditionaltaps.com.au
Prices & Payment
Under Australian law all of our product prices include a 10% Goods and Services Tax. Prices are subject to change without notice. However we will not change the prices on an invoice so long as it is paid within 30 days of ordering. All payments are processed offline. We reserve the right not to ship any product or fulfill any service until complete payment is received including shipping and any additional handling or service charges. Prices listed online are valid for a 12 month period from date of publication or until superceded by an updated version including but not limited to; Catalogue, Website, Published and Printed Media
Warranty & Returns
If the product which you ordered did not arrive as described or in a non-functional manner please contact us immediately via email or telephone as you may return the product to us within 24 Hours for a refund or replacement.
If an item is no longer wanted or needed the following restocking fees apply: All chrome plated goods attract a 20% restocking fee. All electroplated goods attract a 50% restocking fee.
In the event of a return you are responsible for the cost of shipping to us and guarantee its safety and return. If the product is returned to us in a different condition to what the item was dispatched we retain the right to refuse refund or replacement. Please contact us for additional information on our Quality Control policy.
If you are in need of warranty replacement or repair please take care when returning the product to us and contact Traditionaltaps Pty Ltd technical help on 1800 111 566
It is recommended that, for your own protection you return products to us via registered courier with insurance. We will not be held responsible for items lost or damaged in transit when being returned from you.
All purchases of in-stock items will ship the next business day after payment is processed and cleared. Due to contractual arrangements with numerous shipping companies we cannot guarantee specific time lines for any delivery.
If you reside outside of Australia you must contact us PRIOR to making an order so we can be sure that we are able to organize shipment to you.
All website content including images, text, notation, and design are copyright traditionaltaps.com.au unless otherwise stated.
All information on Traditionaltaps.com.au parent and complimentary websites are provided as is, and all warranties expressed or implied are disclaimed. We will not be held responsible for any damages or loss of business incurred from any products or provisions offered through our website(s).
You understand any involvement is your own doing and you are responsible for your own actions.
In view of traditionaltaps.com.au policy of continuous improvement, the right is reserved to change the specification, finish or price of the products illustrated and described on this website without prior notice.